Tuesday, August 11, 2009

Innovations in online travel

TravelTech recently looked at an industry where the customers noticing the lack of innovation taking place in the space. The article notes that customers are nothing their concern for the lack of innovation in the industry, particularly with Expedia, Travelocity, Orbitz and Priceline. It has lead to many customers returning to travel agents to book their trips. However, they do note that the industry is in its mature stages, and there are a few upstarts including Uptake and Triporati.

What other industries have you seen where the customers are looking for more innovation?

2 comments:

Josh said...

Curious what you think of NileGuide (http://www.nileguide.com/). The site provides personalized travel recommendations for things to do, places to stay, eat, and drink, etc. Then you can organize the items into an itinerary, book, and download a custom guidebook.

Justin said...

I always prefer to book my travel package and other trip through Priceline. Online booking is the best way to save money and time.

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